PRIVACY POLICY

The BRANDPARTNERS privacy policy outlines how we collect, store and protect business information in line with New Zealand’s Privacy Act. Your trust and data security are important to us.

At BRANDPARTNERS, we take privacy seriously. We only collect and use business-related information necessary to carry out our work and provide high-quality services to our clients and partners. This Privacy Policy explains how we collect, use, store, and protect your business information in line with the Privacy Act 2020 (New Zealand).

1. What we collect

We collect and hold business-related information, which may include:

  • Contact name
  • Business name
  • Business address
  • Email address
  • Phone number
  • Project-specific details
  • Correspondence or communication records

We also collect non-identifiable data, such as IP addresses, browser type, and analytics data to help improve our website and user experience.

2. How we collect it

We collect personal information:

  • Directly from you (via forms, email, phone calls, meetings, etc.)
  • Through our website (including cookies and analytics tools)
  • Through third-party integrations, where applicable, but only with your consent.

You can always choose not to provide personal information, however, this may limit your ability to use certain features of our website or services.

3. Why we collect it (purpose of collection)

We collect and use your personal information to:

  • Provide and improve our services
  • Respond to enquiries or requests
  • Manage projects and client relationships
  • Send updates, news or promotional material (only where you’ve opted in)
  • Comply with legal obligations
  • Support our marketing and website performance analysis (eg. through analytics tools)

We only collect information necessary for these purposes.

4. How we use and share your information

We will only use your personal information for the purpose it was collected. We do not sell or rent your data. In some cases, we may share information:

  • With trusted service providers who assist in operating our business (eg. IT support, hosting, marketing tools)
  • When required by law or government agencies
  • To support your project outcomes (eg. suppliers, installers, or subcontractors – with your consent)

All third parties are required to adhere to confidentiality and privacy obligations.

5. Cookies and website analytics

We use cookies to improve your experience, such as remembering preferences or analysing website traffic. You can adjust your browser settings to refuse cookies or alert you when one is being used. We may use third-party analytics tools (like Google Analytics) to collect standard internet log information and details of visitor behaviour. This information is anonymised and used to assess site performance and improve functionality.

6. Storage and security

We store personal information securely using modern security practices and technologies. Access to your data is limited to authorised personnel only. We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or destruction.

7. Access and correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request a correction if you believe the information is incorrect, outdated, or incomplete

To do this, contact our Privacy Officer using the details below.

8. Overseas disclosure

We do not routinely disclose personal information to overseas recipients. If it is necessary (eg. a cloud service provider or partner contractor based overseas), we ensure appropriate safeguards are in place and that your data is protected to New Zealand standards.

9. Your rights and choices

Under the Privacy Act 2020, you have rights including:

  • The right to know what personal information is being collected
  • The right to access and correct your information
  • The right to be informed about data breaches that may cause serious harm

If you no longer wish to receive communications from us, you can opt out at any time by clicking the unsubscribe link or contacting us.

10. Contact our privacy officer

If you have any questions, concerns, or complaints regarding your privacy, or would like to exercise your rights under this policy, please get in touch:

Privacy Officer – BRANDPARTNERS
Email: privacy@brandpartnersglobal.com
Phone: 09-444 7446

11. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website.
Last updated: June 2025